privacy and processing of personal data

At ADXTUR - Schist Village Network Tourism Development Agency, we have an important responsibility and commitment regarding the security of our site and data protection of our customers and visitors.

ADXTUR, as part of the provision of its services, regularly needs to collect personal data from its customers - name and email being but two examples.
Moreover, the frequent interaction of our customers through our sites also requires, in some cases, the collection of personal information from the user for the use of services provided exclusively by ADXTUR’s partners or - in other cases - to improve the performance of applications, the collection of data from your computer through files known as cookies.

The Privacy and Personal Data Processing Statement helps you understand how we collect, use and protect your personal information when you use our services or visit our websites.

For further information or answers to questions about this Privacy and Personal Data Processing Statement, please contact:

Schist Village Network Tourism Development Agency
Casa Grande - Centro Dinamizador
6230-137 Barroca, Fundão
or by email to:


What is personal data?

Personal Data means any information of any nature regardless of medium, including sound and images, relating to an identified or identifiable natural person (data subject).
Any person who can be identified directly or indirectly, namely by reference to an identification number or to more specific elements of his / her physical, physiological, psychological, economic, cultural or social identity, shall be considered identifiable.

Security of personal data

ADXTUR is committed to ensuring the confidentiality and security of Customer data.

ADXTUR has systems and teams working to ensure the security of information, by creating and updating procedures to prevent unauthorized access, accidental loss and / or destruction of personal data.

ADXTUR undertakes to comply with the legislation regarding the protection of the privacy of Customer data, to process this data only for the purpose for which it was collected and to ensure that the data is processed with adequate levels of security and confidentiality, under the applicable legislation and the conditions set by the CNPD (National Data Protection Commission).

Although ADXTUR has implemented security measures for the reception of data over the Internet, please note that data on the Internet is not fully protected against possible misuse, and customers shall be responsible for the communication of passwords, confidential codes and any sensitive information. uses a server certificate, also known as a digital certificate, to secure our identity, as well as Secure Sockets Layer (SSL) encryption of transmitted data.

Data Collection

What data is collected and generated by ADXTUR?

ADXTUR only collects and processes the personal data necessary for the provision of services, namely e-mail, name and saved itineraries.
With the user's consent, ADXTUR uses this data in marketing campaigns, give-aways and newsletters. ADXTUR may also collect other information about the customer’s experience on our site so that we can improve our services.

On what grounds can we process your personal data?

We process your personal data when you have given your express consent - in writing, orally or by validating an option - and if this consent is free, informed, specific and unambiguous.

When are your personal data collected?

In general, personal data is requested when the Client registers or subscribes to the newsletter with their consent.

ADXTUR respects your right to privacy and does not process any of your personal information without your prior consent. The provision of incorrect or inaccurate data is your sole responsibility.

The information that you send us is intended only to provide you with a service that is better tailored to your characteristics and needs. The assignment and use of a password by has the purpose of preserving the security of your personal data. This password should not be shared with third parties. If you choose to share your password with third parties, you will be liable for any damage that may occur.

How do we collect your personal data?

We collect personal data with your consent when you register or subscribe to the newsletter.
The collection of data may be oral, in writing or through our website.
The personal data collected is processed electronically and strictly in accordance with personal data protection laws; data is stored in specific databases created for this purpose and in no case will the data collected be used for any purpose other than that for which the data subject gave consent.

What is the purpose of collecting personal data?

The data customers provide allows ADXTUR and its partners keep you updated on information about campaigns, products and services via e-mail or to notify you about important changes in the site's functionalities, conduct surveys and obtain information for statistical purposes.
Customers who do not wish to be contacted for these purposes may cancel the this option in their personal account.

Data Processing

Who is responsible for the processing of your personal data?

ADXTUR and the partner providing the service or product shall be the party responsible for the collection and processing of your personal data and who, in that context, decides what data are to be collected, the processing methods and the purposes for which the data is used.

Under what circumstances is your personal data sent to other entities (subcontractors or third parties)?

Your data may be sent to subcontractors for processing on behalf of ADXTUR. In this case ADXTUR shall take the necessary contractual measures to ensure that subcontractors respect and protect the personal data of the data subject.

What is the personal data retention period?

Your personal data is processed by ADXTUR only for the period necessary to achieve the defined purpose or, as applicable, until you exercise your right to oppose, right to be forgotten or if you withdraw your consent.
At the end of the retention period, ADXTUR will delete or anonymise the data if they are not to be kept for a different overriding purpose.

How can you access, correct or oppose the processing of your personal data?

Under the terms of the applicable legislation, the Customer is guaranteed the right to access data that directly concerns him/her, being able to request its correction or addition in his/her user profile or, if he/she does not have access, contacting ADXTUR for the purpose.

Customers may also object at any time to their data being processed, except where strictly necessary to provide the service, and / or may require deletion of their data for marketing or telemarketing purposes or inclusion in lists of subscribers and information services, for which purpose they must change the consents in their user profiles or, if they do not have access, they should contact ADXTUR in writing or by email:

Customers must keep their account access data information secure, as any action or request made through their account will be their responsibility.

We recommend that Customers do not store passwords in browsers, as other people with access to the computer can view and use this personal information.

How can you find information on any changes to ADXTUR's Privacy Policy?

ADXTUR reserves the right to make adjustments or changes to this Privacy Policy at any time, these changes being duly publicized on the various ADXTUR websites.

Last update: 25-05-2018